Privacy Policy

Lifetime Lyrics LLC — Privacy Policy

Version 1.0

Effective Date: July 13, 2026

SECTION 1 — INTRODUCTION

1.01 Purpose

This Privacy Policy explains how Lifetime Lyrics LLC ("Company") collects, uses, stores, protects, discloses, and otherwise processes personal information obtained in connection with its Services.

The Company recognizes that Clients often share deeply personal stories, memories, photographs, recordings, and other information as part of the creative process. The Company is committed to handling that information responsibly while providing the Services requested by its Clients.

This Privacy Policy is intended to help Clients understand:

• what information the Company collects;
• how the Company uses that information;
• when information may be shared;
• how information is protected;
• the choices available to Clients regarding their information; and
• the rights that may apply under applicable law.

1.02 Scope

This Privacy Policy applies to personal information collected by the Company through:

• the Company's website;
• consultations;
• Project questionnaires;
• electronic communications;
• telephone calls;
• video conferences;
• social media communications;
• file uploads;
• online forms;
• payment transactions;
• Client accounts, if offered;
• and other interactions relating to the Company's Services.

This Privacy Policy applies regardless of whether the information is collected before, during, or after completion of a Project.

1.03 Company Identification

This Privacy Policy applies to:

Lifetime Lyrics LLC

doing business as

• Lifetime Lyric
• Lifetime Lyric Records

Throughout this Privacy Policy, the terms Company, we, our, and us refer to Lifetime Lyrics LLC.

1.04 Relationship to Other Agreements

This Privacy Policy should be read together with the Company's:

• Terms and Conditions of Service;
• applicable Service Agreement;
• applicable License Agreement;
• Refund Policy; and
• any other applicable Written Agreement.

If a conflict exists between this Privacy Policy and an applicable Written Agreement regarding a specific Project, the applicable Written Agreement shall govern to the extent of the conflict, unless otherwise required by applicable law.

1.05 Guiding Principle

The Company believes privacy extends beyond protecting personal information—it includes respecting the trust Clients place in the Company when sharing meaningful experiences, memories, and stories.

The Company seeks to collect only the information reasonably necessary to provide its Services, communicate with Clients, fulfill its contractual obligations, comply with applicable law, and operate its business responsibly.

SECTION 2 — INFORMATION WE COLLECT

2.01 Information You Provide

The Company collects information that Clients voluntarily provide in connection with the Company's Services.

Depending upon the nature of a Project, this information may include:

• Name
• Mailing address
• Email address
• Telephone number
• Payment information
• Project questionnaires
• Stories, memories, and personal experiences
• Family information
• Names of individuals referenced in a Project
• Important dates
• Song preferences
• Musical preferences
• Photographs
• Videos
• Audio recordings
• Voice recordings
• Documents
• Written materials
• Other information voluntarily submitted by the Client

The information collected varies depending upon the Services requested and the information the Client chooses to provide.

2.02 Information Collected Automatically

When a Client visits the Company's website, certain technical information may be collected automatically.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referring website
• Website usage information
• Diagnostic information

This information is generally used to improve website functionality, security, and performance.

The Company's website may also use cookies, pixels, web beacons, analytics tools, or similar technologies to improve website functionality, enhance security, analyze website traffic, and better understand how visitors use the website. Some of these technologies may be provided by approved Third-Party Providers.

2.03 Cookies and Similar Technologies

The Company's website may use cookies, pixels, web beacons, analytics tools, and similar technologies to support the operation of the website and improve the Services provided by the Company. These technologies may help the Company:

• maintain website functionality;
• enhance website security;
• remember user preferences;
• analyze website traffic and usage patterns;
• improve website performance and user experience;
• evaluate the effectiveness of marketing and promotional activities; and
• support other legitimate business operations.

Some of these technologies may be provided or operated by approved Third-Party Providers acting on behalf of the Company.

Most web browsers allow users to control, limit, or disable cookies through their browser settings. Disabling certain cookies may affect the functionality, availability, or performance of portions of the Company's website.

The Company may update its use of cookies and similar technologies as its website, Services, and business operations continue to evolve.

2.04 Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") setting that may allow users to communicate a preference regarding online tracking. Because there is currently no universally accepted standard governing how websites should respond to DNT signals, the Company does not currently respond to or alter its information collection practices based solely on such signals, except where required by applicable law.

2.05 Project Information

The Company may collect information necessary to develop and complete a Project.

Project information may include:

• Story details
• Song ideas
• Creative direction
• Revision requests
• Communication history
• Project status
• Production notes
• Administrative records
• Other information reasonably necessary to perform the requested Services

2.06 Payment Information

Payments may be processed through Third-Party Providers.

The Company may receive limited payment-related information necessary to administer a Project but does not generally receive or store complete payment card information when payments are processed through a secure Third-Party Provider.

The collection, processing, and storage of payment information are subject to the privacy policies and security practices of the applicable payment processor.

2.07 Communications

The Company may maintain records of communications relating to a Project.

These communications may include:

• Email correspondence
• Telephone conversations
• Video meetings
• Text messages
• Social media communications
• Contact form submissions
• Project questionnaires
• Revision requests
• Customer support inquiries

Communication records help the Company administer Projects, maintain accurate business records, improve customer service, and resolve questions regarding the Services provided.

2.08 Publicly Available Information

The Company may receive information that Clients voluntarily make publicly available through social media platforms, websites, online profiles, or other public sources when relevant to a requested Project or authorized by the Client.

The Company does not actively collect publicly available information unrelated to the requested Services.

2.09 Information We Do Not Intentionally Collect

The Company does not intentionally collect personal information that is unnecessary for the performance of its Services.

Clients are encouraged to provide only the information reasonably necessary for the Company to complete the requested Project.

2.10 Company Standard

The Company believes meaningful creative work begins with understanding each Client's story.

The information collected by the Company is intended to support the creative process, fulfill contractual obligations, communicate effectively with Clients, operate the business responsibly, and comply with applicable legal requirements.

The Company strives to collect only the information reasonably necessary to accomplish these purposes.

SECTION 3 — HOW WE USE INFORMATION

3.01 Providing the Company's Services

The Company uses personal information to provide the Services requested by the Client.

Depending upon the nature of the Project, this may include:

• conducting consultations;
• understanding the Client's story and creative objectives;
• developing Creative Works;
• producing Client Deliverables;
• communicating throughout the Project; and
• completing the Services described in the applicable Written Agreement.

3.02 Project Administration

The Company uses information to administer Projects throughout their lifecycle.

Administrative activities may include:

• preparing quotations;
• accepting Projects;
• managing production schedules;
• tracking Project progress;
• coordinating revisions;
• delivering Client Deliverables;
• maintaining Project records; and
• providing customer support.

3.03 Payment Processing

The Company uses information necessary to:

• process payments;
• verify transactions;
• maintain accounting records;
• issue invoices or receipts;
• administer refunds when applicable; and
• comply with tax and financial reporting obligations.

Payment processing may be performed by approved Third-Party Providers.

3.04 Communications

The Company uses contact information to communicate with Clients regarding:

• Project updates;
• revision requests;
• scheduling;
• delivery;
• customer support;
• responses to inquiries;
• administrative matters; and
• other communications relating to the requested Services.

The Company may also send administrative notices relating to changes in Company policies, legal requirements, or operational matters when appropriate.

Administrative communications relating to an active Project are not considered marketing communications.

3.05 Improving the Company's Services

The Company may use information to improve its Services and business operations.

Examples include:

• evaluating internal workflows;
• improving customer experience;
• enhancing website functionality;
• developing new Services;
• identifying operational improvements;
• improving quality assurance; and
• evaluating business performance.

Whenever reasonably practical, the Company may use aggregated or de-identified information for these purposes.

3.06 Legal and Regulatory Compliance

The Company may use personal information when reasonably necessary to:

• comply with applicable law;
• respond to lawful requests from governmental authorities;
• protect the Company's legal rights;
• enforce applicable agreements;
• prevent fraud;
• investigate suspected misconduct; or
• satisfy other legal obligations.

3.07 Marketing Communications

With the Client's consent where required by applicable law, the Company may use contact information to provide:

• newsletters;
• announcements;
• promotional offers;
• new Service information;
• educational content; or
• other marketing communications.

Clients may opt out of marketing communications at any time by following the instructions provided in the communication or by contacting the Company.

3.08 Use of Creative Information

The Company uses the stories, memories, experiences, photographs, recordings, and other information provided by the Client to create and administer the requested Project.

Because the Company retains ownership of its Creative Works and Intellectual Property unless expressly transferred through a separate Written Agreement, the Company may continue to develop its Creative Catalog after completion of a Project.

This may include creating future Creative Works inspired by general themes, emotions, experiences, storytelling techniques, musical styles, creative concepts, or other non-identifying elements developed during the creative process.

Creative information provided by a Client is used to perform the requested Services and administer the Project. The Company's handling of completed Creative Works, Intellectual Property, licensing rights, publication rights, and other authorized uses is governed by the applicable Terms and Conditions of Service, License Agreement, Service Agreement, and any other applicable Written Agreement.

3.09 Information We Do Not Use

Except as authorized by the Client, required by applicable law, or otherwise described in this Privacy Policy or an applicable Written Agreement, the Company does not use personal information for purposes unrelated to the Services requested by the Client.

The Company does not sell personal information to third parties.

3.10 Company Standard

The Company believes personal information should be used responsibly and only for legitimate business purposes.

By limiting the use of personal information to purposes reasonably related to the Company's Services, contractual obligations, legal responsibilities, and authorized business activities, the Company seeks to respect the trust placed in it by every Client while operating in a transparent and responsible manner.

SECTION 4 — WHEN WE SHARE INFORMATION

4.01 General Principle

The Company does not sell personal information.

The Company shares personal information only when reasonably necessary to provide its Services, fulfill contractual obligations, comply with applicable law, protect its legal rights, or as otherwise described in this Privacy Policy or an applicable Written Agreement.

4.02 Service Providers

The Company may share information with approved Third-Party Providers that assist in operating the Company's business.

These providers may include:

• payment processors;
• cloud storage providers;
• website hosting providers;
• email and communication providers;
• file delivery services;
• printing vendors;
• shipping providers;
• accounting service providers;
• technology providers; and
• other service providers reasonably necessary to support the Company's operations.

Such providers receive only the information reasonably necessary to perform the services requested by the Company.

4.03 Streaming and Distribution Providers

If requested by the Client or included as part of the applicable Services, the Company may share information necessary to distribute Creative Works through approved distribution providers.

Information shared will generally be limited to that reasonably necessary to administer the requested distribution services.

Distribution services remain subject to the policies, practices, and technical requirements of the applicable Third-Party Providers.

4.04 Third-Party Websites and Services

The Company's website, communications, or Services may contain links to or integrate with third-party websites, platforms, or services that are not owned or controlled by the Company. The Company is not responsible for the privacy practices, content, security, or policies of such third parties. Clients are encouraged to review the privacy policies and terms of use applicable to any third-party website or service they choose to access.

4.05 Legal Requirements

The Company may disclose personal information when reasonably necessary to:

• comply with applicable law;
• respond to lawful legal process;
• comply with a court order;
• cooperate with governmental authorities;
• protect the Company's legal rights;
• investigate suspected fraud or unlawful activity; or
• protect the safety, rights, or property of the Company, its Clients, or others.

4.06 Business Transactions

If the Company undergoes a merger, acquisition, reorganization, sale of assets, or other lawful business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

4.07 With the Client's Authorization

The Company may share information with third parties when the Client provides authorization or requests the Company to do so.

Examples may include:

• wedding venues;
• event planners;
• photographers;
• videographers;
• family members;
• musicians;
• producers;
• or other persons designated by the Client.

4.08 Information Incorporated into Creative Works

The Company creates Creative Works based upon information intentionally provided by the Client.

When the Client authorizes the delivery, publication, performance, distribution, or public sharing of a Creative Work, the Client acknowledges that information intentionally incorporated into that Creative Work may become available to others through the Client's own use or authorized distribution of the work.

The Company is not responsible for subsequent sharing, copying, recording, distribution, or other use of a Creative Work by third parties after the Client has authorized its release or public use.

4.09 We Do Not Sell Personal Information

The Company does not sell personal information to third parties.

The Company also does not disclose personal information for purposes unrelated to providing its Services except as described in this Privacy Policy, required by applicable law, or authorized by the Client.

The Company does not engage in targeted advertising using personal information except as described in this Privacy Policy or as otherwise permitted by applicable law.

4.10 Company Standard

The Company believes Clients should understand when and why their information may be shared.

The Company seeks to limit the sharing of personal information to circumstances reasonably necessary to provide its Services, fulfill legal obligations, support business operations, or carry out the Client's authorized instructions while respecting the trust placed in the Company.

SECTION 5 — DATA RETENTION

5.01 Retention of Personal Information

The Company retains personal information for as long as reasonably necessary to:

• provide the requested Services;
• administer Projects;
• maintain business records;
• comply with legal obligations;
• resolve disputes;
• enforce applicable agreements; and
• support the Company's legitimate business operations.

Certain business, accounting, tax, contractual, and legal records may be retained for the periods required or permitted under applicable federal, state, or local law, even if a Client requests deletion of personal information.

The length of time information is retained may vary depending upon the nature of the information, the applicable Project, legal requirements, and operational needs.

5.02 Project Records

The Company may retain Project-related information, including communications, questionnaires, production notes, administrative records, and other documentation associated with a Project.

Retention of Project records supports customer service, business administration, legal compliance, historical documentation, and the continued administration of the Company's Creative Catalog.

5.03 Creative Works and Creative Assets

The Company's retention of Creative Works, Creative Assets, metadata, Intellectual Property records, licensing information, and other business records is governed by the Company's internal business policies.

Retention of these materials does not create an obligation for the Company to provide future access, replacement copies, or permanent storage for the Client except as expressly provided in an applicable Written Agreement.

5.04 File Availability

Following completion of a Project, the Client is responsible for downloading, storing, and maintaining backup copies of the Client Deliverables provided by the Company.

The Company's retention of archived files, if any, is governed by its internal business practices and applicable Written Agreements.

The Company does not guarantee that archived files will remain available for any specific period of time.

5.05 Secure Disposal

When personal information is no longer reasonably necessary for the purposes described in this Privacy Policy, the Company may securely delete, destroy, anonymize, or otherwise dispose of such information in accordance with its business practices and applicable law.

5.06 Company Standard

The Company believes responsible information management includes both thoughtful preservation and appropriate disposal.

By retaining information only as long as reasonably necessary for legitimate business purposes and encouraging Clients to maintain their own copies of delivered materials, the Company seeks to balance responsible record keeping with practical business operations.

SECTION 6 — DATA SECURITY

6.01 Security Measures

The Company uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, or other unauthorized processing.

The specific safeguards employed may evolve over time as technology, business operations, and security practices continue to develop.

6.02 No Absolute Guarantee

Although the Company makes reasonable efforts to protect personal information, no method of electronic transmission, internet communication, cloud storage, or electronic data storage can be guaranteed to be completely secure.

Accordingly, the Company cannot guarantee the absolute security of personal information.

6.03 Client Responsibility

Clients also play an important role in protecting their personal information.

Clients are encouraged to:

• maintain secure passwords for any Company account, if applicable;
• protect access to their email accounts and personal devices;
• promptly notify the Company of suspected unauthorized access relating to a Project; and
• maintain backup copies of Client Deliverables after delivery.

6.04 Third-Party Providers

Certain information may be processed or stored by approved Third-Party Providers that support the Company's business operations.

Although the Company exercises reasonable care in selecting reputable providers, the Company is not responsible for the independent security practices, systems, or operations of Third-Party Providers.

Clients should also review the privacy policies and security practices of any Third-Party Providers they choose to use in connection with the Company's Services.

6.05 Security Incidents

If the Company becomes aware of a Security Incident involving personal information, the Company will respond in a manner it believes is reasonable under the circumstances and consistent with its legal obligations.

When required by applicable law, the Company will provide notifications relating to a Security Incident in accordance with applicable legal requirements.

6.06 International Transmission

If personal information is transmitted, processed, or stored using internet-based services or Third-Party Providers, the information may be transferred through or stored in jurisdictions outside the Client's state or country of residence.

The Company will take reasonable steps to protect personal information consistent with this Privacy Policy and applicable law.

6.07 Company Standard

The Company believes protecting personal information is an ongoing responsibility rather than a one-time obligation.

By implementing reasonable safeguards, regularly evaluating its business practices, and responding appropriately to evolving security risks, the Company seeks to maintain responsible stewardship of the information entrusted to it while recognizing that no security system can eliminate every potential risk.

SECTION 7 — YOUR PRIVACY RIGHTS

7.01 General Rights

To the extent required by applicable law, Clients may have certain rights regarding their personal information.

Depending upon the applicable law and the circumstances, these rights may include the right to:

• request access to personal information maintained by the Company;
• request correction of inaccurate personal information;
• request deletion of personal information;
• request restrictions on certain processing activities;
• withdraw consent when processing is based upon consent;
• request information regarding the Company's processing of personal information; or
• exercise other rights available under applicable privacy laws.

The availability of these rights may vary depending upon the Client's location and the nature of the information involved.

7.02 Requesting Changes

Clients may request that the Company correct or update inaccurate personal information maintained by the Company.

The Company may require reasonable verification of identity before fulfilling any request involving access to, correction of, deletion of, or disclosure of personal information.

7.03 Requests for Deletion

Clients may request deletion of personal information maintained by the Company.

The Company may decline or limit a deletion request when retention of the information is reasonably necessary to:

• complete the requested Services;
• comply with applicable law;
• maintain required business records;
• protect the Company's legal rights;
• enforce applicable agreements;
• preserve Intellectual Property records;
• maintain the Company's Creative Catalog; or
• satisfy other legitimate business purposes permitted by applicable law.

Deletion of personal information does not necessarily require deletion of Creative Works, Creative Assets, Intellectual Property, business records, or other materials the Company is legally entitled or required to retain.

7.04 Marketing Communications

Clients may opt out of receiving marketing communications from the Company at any time by following the unsubscribe instructions provided in the communication or by contacting the Company directly.

Opting out of marketing communications does not prevent the Company from sending communications relating to an active Project, legal notices, administrative updates, or other non-marketing communications.

7.05 Verification of Requests

To protect personal information, the Company may require reasonable verification of identity before responding to requests relating to personal information.

The Company reserves the right to decline requests that cannot be reasonably verified or that exceed the rights provided under applicable law.

7.06 Authorized Representatives

Where permitted by applicable law, an authorized representative may submit a request relating to another individual's personal information on that individual's behalf. The Company may require reasonable verification of the representative's authority and the identity of the individual before responding to such requests.

7.07 No Effect on Intellectual Property Rights

Requests relating to personal information do not alter ownership of Creative Works, Intellectual Property, licensing rights, or other rights established under an applicable Written Agreement.

The handling of Creative Works, Client Deliverables, and licensing rights remains governed by the applicable Terms and Conditions of Service, License Agreement, Service Agreement, and other Written Agreements.

7.08 Response Time

The Company will respond to verified requests relating to personal information within the time required by applicable law. If additional time is permitted or reasonably necessary under applicable law, the Company may extend its response period and provide any notices required by applicable law.

7.09 Appeals

If applicable law provides a right to appeal a privacy request determination, the Company will provide information regarding the applicable appeal process at the time the determination is communicated.

7.10 Texas Residents

Texas residents may have certain rights regarding their personal information under applicable Texas privacy laws. To the extent such laws apply to the Company, eligible individuals may request access to, correction of, deletion of, or other actions relating to their personal information. The Company will honor applicable privacy rights to the extent required by law, may require reasonable verification of identity before fulfilling any request, and will respond to qualifying requests within the time required by applicable law.

7.11 Company Standard

The Company believes Clients should have a clear understanding of how their personal information is handled and the rights that may be available to them under applicable law.

The Company seeks to respond to privacy requests in a timely and responsible manner while balancing the Company's legal obligations, operational requirements, and legitimate business interests.

Except when voluntarily provided by a Client as part of a commissioned Project, the Company does not intentionally request or collect sensitive personal data beyond what is reasonably necessary to provide its Services.

SECTION 8 — CHILDREN'S PRIVACY

8.01 Services Not Directed to Children

The Company's Services are intended for individuals who are legally authorized to enter into binding agreements or for individuals acting on behalf of a minor or another person with appropriate legal authority.

The Company does not knowingly offer its Services directly to children or knowingly collect personal information directly from children without the involvement of a parent, legal guardian, or other individual authorized to act on the child's behalf.

8.02 Information Provided by Parents or Guardians

As part of a commissioned Project, a parent, legal guardian, or other authorized individual may voluntarily provide information relating to a child, including names, photographs, recordings, stories, milestones, or other information requested for incorporation into a Creative Work.

By providing such information, the individual represents that they are authorized to do so and have the legal authority to grant any permissions reasonably necessary for the Company to perform the requested Services.

8.03 Requests Regarding Children's Information

If the Company becomes aware that personal information has been collected directly from a child in a manner inconsistent with applicable law, the Company will take reasonable steps to address the matter in accordance with applicable legal requirements.

A parent or legal guardian who believes that a child has provided personal information directly to the Company without appropriate authorization may contact the Company using the contact information provided in this Privacy Policy.

8.04 Company Standard

The Company believes children's personal information deserves thoughtful care and respect.

When Projects involve children, the Company seeks to work directly with parents, legal guardians, or other authorized individuals while collecting only the information reasonably necessary to provide the requested Services and comply with applicable law.

SECTION 9 — CHANGES TO THIS PRIVACY POLICY

9.01 Updates to This Privacy Policy

The Company may update this Privacy Policy from time to time to reflect changes in:

• applicable law;
• business operations;
• the Company's Services;
• technology;
• security practices; or
• other operational or legal considerations.

When this Privacy Policy is updated, the revised version will supersede all previous versions as of its Effective Date.

9.02 Material Changes

If the Company makes material changes to this Privacy Policy, the Company may provide notice through its website, email, or other reasonable means when required by applicable law or when the Company determines that such notice is appropriate.

The method of providing notice may vary depending upon the nature of the changes and the applicable legal requirements.

9.03 Continued Use

The Company's use of personal information following an update to this Privacy Policy shall be governed by the version of the Privacy Policy then in effect, subject to applicable law and any applicable Written Agreement.

9.04 Company Standard

The Company believes Clients should understand how their personal information is handled throughout the Company's continued growth.

By periodically reviewing and updating this Privacy Policy when appropriate, the Company seeks to maintain transparency while adapting to changes in technology, business operations, legal requirements, and privacy practices.

SECTION 10 — CONTACT INFORMATION

10.01 Contacting the Company

Questions regarding this Privacy Policy or Privacy requests may be submitted by using the contact information available on the Company's official website or by emailing info@lifetimelyric.com.

The Company may update its contact information from time to time without requiring amendment of this Privacy Policy.

10.02 Privacy Requests

Requests relating to personal information, including requests to exercise applicable privacy rights, may be submitted using the contact methods designated by the Company.

The Company may request information reasonably necessary to verify the identity of the requesting individual before responding to such requests.

10.03 Company Standard

The Company believes open communication supports responsible privacy practices.

The Company encourages Clients to contact the Company with questions regarding this Privacy Policy or the handling of personal information and will make reasonable efforts to respond in accordance with applicable law and the Company's business practices.